Question 1

WHAT SECURITY FEATURES DO YOU OFFER?

Accepted Answer

We offer 24/7 security surveillance cameras and gated keypad access

Question 2

WHEN ARE RENTAL PAYMENTS DUE?

Accepted Answer

The rental due date is the first day of the month. A late fee is enforced if payments are not received by the 6th day of the month. The easiest way to get your payment to us quickly is through your online account.

Question 3

WHERE IS SECURITY MINI STORAGE LOCATED?

Accepted Answer

We have one storage locations in the North Franklin, CT area.   25 Murphy Road, Franklin, CT 06254

Question 4

WHAT ARE THE OFFICE HOURS?

Accepted Answer

Office Hours
Mon - Fri: 9:00am - 5:00pm
Sat: 9:00am - 12:00pm Sun: Closed

Question 5

IS INSURANCE REQUIRED?

Accepted Answer

Yes, you are required to have tenant insurance to protect your items. You can use your own insurance or our properties provided insurance when booking a unit.

Question 6

HOW DO I PAY MY STORAGE BILL?

Accepted Answer

Pay your monthly storage bill online using a debit or credit card in our payment portal. Please contact the office at 860-783-6040 if you would like to be set up for autopay for your convienence.

Question 7

WHEN CAN I ACCESS MY BELONGINGS?

Accepted Answer

Access your belongings 7 days a week 24/7

Question 8

DO I NEED TO PROVIDE MY OWN LOCK?

Accepted Answer

Yes, you will need to provide your own lock for your unit. Please check with the office to see if we have any available for purchase.

Question 9

AM I REQUIRED TO STORE LONG-TERM?

Accepted Answer

Tenants are never required to store long-term. We offer flexible month-to-month leases.

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Office Hours

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Frequently Asked Questions

CONTACT

Office Hours

Gate Access Hours

RESOURCES

Frequently
Asked
Questions